Privacy Policy
At Reliable Auto Shippings (RAS), we value your privacy. This policy outlines how we collect, use, and protect your information when you request a transport quote or use our services.
1. Information We Collect
To provide you with accurate auto transport quotes and coordinate logistics, we collect specific personal and vehicle information through our secure online webforms and phone communications. This includes:
- Contact Information: Your full name, email address, and phone number.
- Logistics Data: Pickup and delivery zip codes, cities, and states.
- Vehicle Details: The year, make, model, and running condition of the vehicle(s) being transported.
2. SMS/TCPA Consent & Communication
By submitting your contact information on our website, you are providing your explicit consent to be contacted by Reliable Auto Shippings via phone calls, emails, and SMS text messages regarding your transport quote, order updates, and logistical coordination.
Telephone Consumer Protection Act (TCPA) Disclosure:
You consent to receive automated marketing and informational text messages from RAS at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can opt-out at any time by replying "STOP" to any of our messages. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
3. How We Share Your Information
We use your information strictly to fulfill your auto transport request. We only share necessary logistical details (such as vehicle size, weight, and route) with our network of vetted, FMCSA-licensed motor carriers to secure your transport. We do not sell, rent, or trade your personal information to third-party data brokers or marketing agencies.
4. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and optimize our quote forms. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, such as completing your vehicle shipment, complying with our legal obligations (including DOT and FMCSA record-keeping requirements), resolving disputes, and enforcing our legal agreements.
6. California Privacy Rights (CCPA)
If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to:
- Request Access: You may request disclosure of the specific pieces of personal data we have collected about you over the past 12 months.
- Request Deletion: You may request the deletion of your personal data, subject to certain legal exceptions (such as data required for completed transactions or legal compliance).
- Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. Note: Reliable Auto Shippings does not sell user data.
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us at the email address below. We will verify your request within the legally required 45-day timeframe.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our team:
- Email: info@reliableautoshippings.com
- Phone: (913) 229-4016
- Address: 6028 E Lancaster Ave, Fort Worth, TX 76112